{"id":8939,"date":"2026-03-04T15:30:00","date_gmt":"2026-03-04T14:30:00","guid":{"rendered":"https:\/\/pulse-beziers.fr\/?p=8939"},"modified":"2026-03-04T12:36:18","modified_gmt":"2026-03-04T11:36:18","slug":"lexperience-client-au-coeur-de-la-strategie-de-developpement-le-26-mars-a-beziers","status":"publish","type":"post","link":"https:\/\/pulse-beziers.fr\/index.php\/2026\/03\/04\/lexperience-client-au-coeur-de-la-strategie-de-developpement-le-26-mars-a-beziers\/","title":{"rendered":"\u201cL\u2019exp\u00e9rience client au c\u0153ur de la strat\u00e9gie de d\u00e9veloppement\u201d le 26 mars \u00e0 B\u00e9ziers"},"content":{"rendered":"\n<p><strong>La soci\u00e9t\u00e9 <em><a href=\"https:\/\/www.ochanta.fr\/\" type=\"link\" id=\"https:\/\/www.ochanta.fr\/\">Ochanta<\/a><\/em>, membre de PULSE, et <em><a href=\"https:\/\/acproccitanie.fr\/\" type=\"link\" id=\"https:\/\/acproccitanie.fr\/\">ACPR Occitanie<\/a><\/em>, organisent le 26 mars 2026 \u00e0 B\u00e9ziers un \u00e9v\u00e9nement exclusif \u00e0 destination des dirigeants, entrepreneurs et d\u00e9cideurs du territoire.<\/strong><\/p>\n\n\n\n<p>\u00c0 cette occasion, <strong>Cyril Jamelot<\/strong>, conf\u00e9rencier international et expert en storytelling strat\u00e9gique, animera une conf\u00e9rence intitul\u00e9e : <strong><em>\u201cL\u2019exp\u00e9rience client au c\u0153ur de la strat\u00e9gie de d\u00e9veloppement de votre business\u201d.<\/em><\/strong><\/p>\n\n\n\n<p>Dans un contexte de concurrence accrue et d\u2019exigence renforc\u00e9e, l\u2019exp\u00e9rience client devient un levier strat\u00e9gique de diff\u00e9renciation, de fid\u00e9lisation et de croissance durable. Pendant une heure, les participants d\u00e9couvriront des cl\u00e9s concr\u00e8tes pour cr\u00e9er une exp\u00e9rience m\u00e9morable, activer les leviers \u00e9motionnels de la d\u00e9cision d\u2019achat, transformer leurs clients en ambassadeurs et int\u00e9grer pleinement cette dimension dans leur strat\u00e9gie globale.<\/p>\n\n\n\n<p>Deux interventions viendront ancrer ces apports dans la r\u00e9alit\u00e9 op\u00e9rationnelle :<\/p>\n\n\n\n<p>\u2013 <strong><em>Ochanta<\/em><\/strong> partagera son expertise sur l\u2019optimisation de l\u2019exp\u00e9rience client dans la communication digitale et les parcours orient\u00e9s conversion.<\/p>\n\n\n\n<p>\u2013 <strong><em>ACPR Occitanie<\/em><\/strong> abordera l\u2019int\u00e9gration d\u2019une culture de l\u2019exp\u00e9rience client au sein des \u00e9quipes et dans la d\u00e9marche commerciale.<\/p>\n\n\n\n<p>La soir\u00e9e se cl\u00f4turera par un cocktail convivial, favorisant les \u00e9changes.<\/p>\n\n\n\n<p><strong>Tarif : 18 \u20ac par personne<\/strong><\/p>\n\n\n\n<p><strong>D\u00e9but de la conf\u00e9rence&nbsp;: 18h<\/strong><\/p>\n\n\n\n<p><strong>Lieu&nbsp;: Cin\u00e9ma Kin\u00e9polis, Centre commercial Polygone, B\u00e9ziers<\/strong><\/p>\n\n\n\n<p>Inscriptions en ligne : <a href=\"https:\/\/my.weezevent.com\/conference-experience-client-beziers\">https:\/\/my.weezevent.com\/conference-experience-client-beziers<\/a><\/p>\n","protected":false},"excerpt":{"rendered":"<p>La soci\u00e9t\u00e9 Ochanta, membre de PULSE, et ACPR Occitanie, organisent le 26 mars 2026 \u00e0 B\u00e9ziers un \u00e9v\u00e9nement exclusif \u00e0 destination des dirigeants, entrepreneurs et d\u00e9cideurs du territoire. \u00c0 cette occasion, Cyril Jamelot, conf\u00e9rencier international et expert en storytelling strat\u00e9gique, animera une conf\u00e9rence intitul\u00e9e : \u201cL\u2019exp\u00e9rience client au c\u0153ur de la strat\u00e9gie de d\u00e9veloppement de [&hellip;]<\/p>\n","protected":false},"author":4,"featured_media":8941,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_jetpack_memberships_contains_paid_content":false,"footnotes":""},"categories":[4],"tags":[],"class_list":["post-8939","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-evenement"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.3 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>\u201cL\u2019exp\u00e9rience client au c\u0153ur de la strat\u00e9gie de d\u00e9veloppement\u201d le 26 mars \u00e0 B\u00e9ziers - PULSE<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/pulse-beziers.fr\/index.php\/2026\/03\/04\/lexperience-client-au-coeur-de-la-strategie-de-developpement-le-26-mars-a-beziers\/\" \/>\n<meta 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